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Toward A Fake Flash Drive Free World – No More Counterfeits – No More Data Loss

Posts Tagged ‘PayPal Buyer Protection’

eBay Buyer Protection – Call To All USA eBay Members Who Are Victims Of Fake Flash Memory Purchased On eBay

Posted by KittyFireFlash on March 15, 2010

Are you an eBay member registered on eBay.com? Did you know eBay has introduced a new form of “Buyer Protection”? It has replaced PayPal Buyer Protection. If your id is registered in the United States and you purchased a fake memory card, mp player, or usb flash drive you now fall under this new system. All other countries still fall under the old Paypal Buyer Protection system for the exact same fraudulent item listing.

So what are the differences for this eBay Buyer Protection System compared to the standard PayPal Buyer Protection system?

Read the rest of this entry »

Posted in Advice, eBay, News, Polls - Fake Flash | Tagged: , , , , | 17 Comments »

PayPal Telephone Numbers – eBay Fake Flash USB Flash Drives, MP Players Memory Cards

Posted by KittyFireFlash on June 5, 2009

eBay buyers who file claims against sellers of fake usb flash memory sticks, MP Players and memory cards often find themselves drowned in email robotic responses that have the intellegence of a peanut.

This is because responses are cut from templates, no real intellgence is required. Contacting Paypal by telephone requires a person respond to you. The results can be varied but it is better than an email robot. You should explain the situation and not let the person brush you off or give you a story – demand escalation or that they contact a supervisor immediately you feel they are not helpful.

If you need to settle a claim, try to call. Use toll free numbers if you can. Eric has contributed telephone numbers he found for you to call and a link with more information.

Please use this post to leave additional telephone numbers in your country and also email addresses. Use other Paypal posts to leave comments on the status of your cases. Let’s try and build a complete reference list to assist eBay fake flash victims around the world.

Eric:

Here is a link to all sorts of PayPal phone numbers and contact information (there is more info for U.K. and Australia on the page but I just posted the North American #s):

http://www.italkcash.com/forum/e-currency-e-gold-e-bullion-paypal-epassporte-etc/2191-paypal-helpline-get-thru-paypal.html

PayPal Phone Numbers: America & Canada

1-402-935-2050 (Toll Number)
1-888-215-5506 (Toll Free Number)
1-888-221-1161 (Toll Free Number)
1-408-376-7400 (Toll Number)
1-650-864-8000 (Toll Number)
1-402-935-2284 (Toll Number — Banking and Check Issues)
1-402-935-2212 (Toll Number — ACH Processing & Check Services)
1-402-935-2255 (Toll Number — Account Review Department)
1-402-935-2257 (Toll Number — Account Review Department)
1-402-935-2223 (Toll Number — PayPal Compliance)
1-402-935-2250 (Toll Number — PayPal Compliance)
1-402-935-2000 (Toll Number — Customer Service Department)
1-402-935-2007 (Toll Number — Customer Service Department)
1-402-935-5181 (Toll Number — Debit Card Services)
1-402-935-2116 (Toll Number — Escalations Department)
1-402-935-2129 (Toll Number — Escalations Department)
1-402-935-2238 (Toll Number — Management, Escalations Department)
1-402-935-2239 (Toll Number — Fraud Prevention Department)
1-402-935-2251 (Toll Number — Manager, Resolutions Department)
1-650-251-1101 (Toll FAX Number — Never Fax w/o a Case Number!)
1-408-376-7514 (Toll FAX Number — Never Fax w/o a Case Number!)
1-402-537-5755 (Toll FAX Number — PayPal Chargeback Department)
1-402-938-2337 (Toll FAX Number — Compliance Department)
1- 303-395-2802 (Toll FAX Number — Compliance Department)

BTW the people who answered my calls at PayPal were both based in the USA … and as I mentioned they were both very polite and helpful … but of course not everyone may have had the same experience.

Additional Reading:

If you have more telephone numbers or email addresses, please leave them in comments on this post.

Posted in Advice, PayPal | Tagged: , , , , , | 2 Comments »