eBayers of Counterfeit USB Drives purchased from 3ToTrade on eBay continue pounding the doors of PayPal for assistance.
At PayPal due to a flaw in the dispute console, eBayers are unable to find an option to report counterfeit merchandise, instead the only option is ” Significantly Not as Described item”. This leads to an automatic response by a robotic responder ordering the eBayer to return the item – blind to the fact it is a counterfeit. It is illegal in most countries to use the Postal System to send or receive counterfeit items.
The robotic emailer is leaving eBayers frustrated and leaves PayPal exposed for future liability. When calling PayPal and speaking directly to a claims agent the position is generally the opposite. We want to know…